Outlook Express Error Codes ERROR CODE ERROR TYPE
DESCRIPTION
Possible solution in RED
One thing that I found with Outlook
Express is if in doubt remove all the settings for your email address
and set it back up as a new connection (Make a note of
all the info first)
0x800CCC00 LOAD_SICILY_FAILED Authentication did
not load.
1. Try closing and restarting
OE. 2. If you still cannot connect, wait 20 minutes for a server
reset of your account and then try again. 3. Try setting up a second
identity and see is it works. This could be a possible corruption
of your user account in OE.
0x800CCC01 INVALID_CERT_CN Invalid certificate content
Get your certificate re-issued
by your authority server.
0x800CCC02 INVALID_CERT_DATE Invalid certificate
date.
Get your certificate re-issued
by your authority server.
0x800CCC03 ALREADY_CONNECTED User already connected.
Might be locked at the mail
server waiting helps sometimes
0x800CCC04 CONN
0x800CCC05 NOT_CONNECTED Not connected to server.
1. Can you get webpages? If
so you may have the wrong mailserver typed in your account or the
server may be down. 2. If you cannot get webpages hangup and try
connecting again. 3. Reboot your computer and try again. 4. Still
not working? Still not getting webpages? If so, treat as a normal
"Not Moving Data" issue. (Check your DNS numbers, rip and reinstall
TCP/IP, etc..)
0x800CCC06 CONN_SEND
0x800CCC07 WOULD_BLOCK
0x800CCC08 INVALID_STATE
0x800CCC09 CONN_RECV
0x800CCC0A INCOMPLETE Message download incomplete.
1. This is a possible corruption
of the pop3uidl file. Close your internet connection and all programs.
Search for the file pop3uidl and delete it. Reconnect and it should
work. 2. Repeat step 1 with a reboot before you check your mail
again. 3. You may have a corrupt or a very large file attachment
on the mailserver. Large file attachments, mail that are missing
headers, or mail that do not conform to the mail RFC's can cause
this.
0x800CCC0B BUSY Server or maildrop is busy.
1. Try to retreive email about
once every 5 minutes. Alternatively, call your ISP help desk and
to make sure that the server hasn't crashed. 2. You may be logged
in on another machine. Close all connections on all machines and
wait 20 minutes to check again. 3. Some mailservers will not recognize
an improper disconnection in some instances. Your account may be
"Poplocked". You can either wait for the "poplock" to time out,
or have someone shell into the mailserver and kill the mail task
running on your account. This normally only happens with accounts
that have UNIX shells. 4. If you are not logged in on another machine
or poplocked, then someone may be using/downloading from your account,
or something is wrong with your account.
0x800CCC0C NOT_INIT
0x800CCC0D CANT_FIND_HOST Cannot locate server.
1. Can you get webpages? If
so you may have the wrong mailserver typed in your account or the
server may be down. 2. If you cannot get webpages hangup and try
connecting again. 3. Reboot your computer and try again. 4. Still
not working? Still not getting webpages? If so, treat as a normal
"Not Moving Data" issue. (Check your DNS numbers, rip and reinstall
TCP/IP, etc..)
0x800CCC0E FAILED_TO_CONNECT Cannot connect to server.
1. Can you get webpages? If
so you may have the wrong mailserver typed in your account or the
server may be down. 2. If you cannot get webpages hangup and try
connecting again. 3. Reboot your computer and try again. 4. Still
not working? Still not getting webpages? If so, treat as a normal
"Not Moving Data" issue. (Check your DNS numbers, rip and reinstall
TCP/IP, etc..)
0x800CCC0F CONNECTION_DROPPED Connection closed.
1. Modem was disconnected, or
network cable was disconnected. If this happens alot, there may
be noise on the phone line, you may need updated modem drivers,
or an init string.
0x800CCC10 INVALID_ADDRESS Address not known on server.
Check your spelling in the To:
field of the email and try it again. You will need to delete the
old message from your outbox.
0x800CCC11 INVALID_ADDRESS_LIST Mailing list not
known on server.
1. Check your spelling and try
again. 2. Other possible causes include restricted access to list.
Check with your administrator to ensure you have correct access
from the terminal you are logged in at.
0x800CCC12 SOCKET_READ_ERROR Unable to send Winsock
request.
1. Reload your tcp/ip stack
by ripping and reinstalling TCP/IP. Win9x and higher can do this
from the network control panel applett. You NEED your Win9x .cab
files, CD, or disks to do this.
0x800CCC13 SOCKET_WRITE_ERROR Unable to read Winsock
reply.
1. Reload your tcp/ip stack
by ripping and reinstalling TCP/IP. Win9x and higher can do this
from the network control panel applett. You NEED your Win9x .cab
files, CD, or disks to do this.
0x800CCC14 SOCKET_INIT_ERROR Unable to initialize
Winsock.
1. Reload your tcp/ip stack
by ripping and reinstalling TCP/IP. Win9x and higher can do this
from the network control panel applett. You NEED your Win9x .cab
files, CD, or disks to do this.
0x800CCC15 SOCKET_CONNECT_ERROR Unable to open Windows
Socket.
1. Reload your tcp/ip stack
by ripping and reinstalling TCP/IP. Win9x and higher can do this
from the network control panel applett. You NEED your Win9x .cab
files, CD, or disks to do this.
0x800CCC16 INVALID_ACCOUNT User account not recognized.
1. Check spelling of account
name and re-enter password.
0x800CCC17 USER_CANCEL User canceled operation.
1. You pressed the cancel button.
2. If you pressed cancel because it is taking forever or it seems
to keep timing out then this is a possible corruption of the pop3uidl
file. Close your internet connection and all programs. Search for
the file pop3uidl and delete it. Reconnect and it should work. 2.
Repeat step 1 with a reboot before you check your mail again. 3.
You may have a corrupt or a very large file attachment on the mailserver.
Large file attachments, mail that are missing headers, or mail that
do not conform to the mail RFC's can cause this.
0x800CCC18 SICILY_LOGON_FAILED Logon attempt failed.
1. Recheck account information,
make sure account is not case sensitive (most are), close OE and
restart computer before attempting to re-connect. Also set up a
different identity and see if OE will allow logon form a different
identity with same information. 2. Make sure your account is still
active with the ISP and that the ISP is not having an e-mail outage.
0x800CCC19 TIMEOUT
1. This is a possible corruption
of the pop3uidl file. Close your internet connection and all programs.
Search for the file pop3uidl and delete it. Reconnect and it should
work. 2. Repeat step 1 with a reboot before you check your mail
again. 3. You may have a corrupt or a very large file attachment
on the mailserver. Large file attachments, mail that are missing
headers, or mail that do not conform to the mail RFC's can cause
this.
0x800CCC1A SECURE_CONNECT_FAILED Unable to connect
using SSL.
1. Most likely the ISP you use
does not require an SLL connection, turn off SSL in email account
properties and try again.
0x800CCC40 WINSOCK_WSASYSNOTREADY Network subsystem
is unusable.
0x800CCC41 WINSOCK_WSAVERNOTSUPPORTED Windows Sockets
cannot support this application.
0x800CCC42 WINSOCK_WSAEPROCLIM
0x800CCC43 WINSOCK_WSAEFAULT Bad address.
0x800CCC44 WINSOCK_FAILED_WSASTARTUP Unable to load
Windows Sockets.
0x800CCC45 WINSOCK_WSAEINPROGRESS Operation now in
progress.
0x800CCC60 SMTP_RESPONSE_ERROR Invalid response.
0x800CCC61 SMTP_UNKNOWN_RESPONSE_CODE Unknown error
code.
0x800CCC62 SMTP_500_SYNTAX_ERROR Syntax error returned.
0x800CCC63 SMTP_501_PARAM_SYNTAX Parameter syntax
incorrect.
0x800CCC64 SMTP_502_COMMAND_NOTIMPL Command not implemented.
0x800CCC65 SMTP_503_COMMAND_SEQ Improper command
sequence.
0x800CCC66 SMTP_504_COMMAND_PARAM_NOTIMPL Command
not implemented.
0x800CCC67 SMTP_421_NOT_AVAILABLE Command not available.
0x800CCC68 SMTP_450_MAILBOX_BUSY Mailbox is locked
and busy.
0x800CCC69 SMTP_550_MAILBOX_NOT_FOUND Mailbox not
found.
0x800CCC6A SMTP_451_ERROR_PROCESSING Error processing
request.
0x800CCC6B SMTP_551_USER_NOT_LOCAL User mailbox is
known, but mailbox not on this server.
0x800CCC6C SMTP_452_NO_SYSTEM_STORAGE No space to
store messages.
0x800CCC6D SMTP_552_STORAGE_OVERFLOW Storage limit
exceeded.
0x800CCC6E SMTP_553_MAILBOX_NAME_SYNTAX Invalid mailbox
name syntax.
0x800CCC6F SMTP_554_TRANSACT_FAILED Transaction failed.
0x800CCC78 SMTP_REJECTED_SENDER This is caused by
having the incorrect e-mail address in the Reply-To field.
0x800CCC79 SMTP_REJECTED_RECIPIENTS Server rejected
recipients.
0x800CCC7A SMTP_NO_SENDER No sender address specified.
0x800CCC7B SMTP_NO_RECIPIENTS No recipients specified.
0x800420CB POP3_NO_STORE Mail cannot be stored on
server
0x800CCC90 POP3_RESPONSE_ERROR Client response invalid.
0x800CCC91 POP3_INVALID_USER_NAME Invalid user name
or user not found.
0x800CCC92 POP3_INVALID_PASSWORD Password not valid
for account.
0x800CCC93 POP3_PARSE_FAILURE Unable to interpret
response.
0x800CCC94 POP3_NEED_STAT STAT Command required.
0x800CCC95 POP3_NO_MESSAGES No messages on server.
0x800CCC96 POP3_NO_MARKED_MESSAGES No messages marked
for retrieval.
0x800CCC97 POP3_POPID_OUT_OF_RANGE Message ID out
of range.
0x800CCCA0 NNTP_RESPONSE_ERROR News server response
error.
0x800CCCA1 NNTP_NEWGROUPS_FAILED Newsgroup access
failed.
0x800CCCA2 NNTP_LIST_FAILED LIST command to server
failed.
0x800CCCA3 NNTP_LISTGROUP_FAILED Unable to display
list.
0x800CCCA4 NNTP_GROUP_FAILED Unable to open group.
0x800CCCA5 NNTP_GROUP_NOTFOUND Group not on server.
0x800CCCA6 NNTP_ARTICLE_FAILED Message not on server.
0x800CCCA7 NNTP_HEAD_FAILED Message header not found.
0x800CCCA8 NNTP_BODY_FAILED Message body not found.
0x800CCCA9 NNTP_POST_FAILED Unable to post to server.
0x800CCCAA NNTP_NEXT_FAILED Unable to open next message.
0x800CCCAB NNTP_DATE_FAILED Unable to display date.
0x800CCCAC NNTP_HEADERS_FAILED Unable to display
headers.
0x800CCCAD NNTP_XHDR_FAILED Unable to display MIME
headers.
0x800CCCAE NNTP_INVALID_USERPASS Invalid user or
password.
0x800CCCC2 RAS_NOT_INSTALLED RAS/DUN not installed.
0x800CCCC3 RAS_PROCS_NOT_FOUND RAS/DUN process not
found.
0x800CCCC4 RAS_ERROR RAS/DUN error returned.
0x800CCCC5 RAS_INVALID_CONNECTOID Connectoid damaged
or missing.
0x800CCCC6 RAS_GET_DIAL_PARAMS Error getting dial
settings
0x800CCCD1 IMAP_LOGINFAILURE Login failed.
0x800CCCD2 IMAP_TAGGED_NO_RESPONSE Message tagged.
0x800CCCD3 IMAP_BAD_RESPONSE Invalid response to
request.
0x800CCCD4 IMAP_SVR_SYNTAXERR Syntax error.
0x800CCCD5 IMAP_NOTIMAPSERVER Not an IMAP server.
0x800CCCD6 IMAP_BUFFER_OVERFLOW Buffer limit exceeded.
0x800CCCD7 IMAP_RECVR_ERROR Recovery error.
0x800CCCD8 IMAP_INCOMPLETE_LINE Incomplete data.
0x800CCCD9 IMAP_CONNECTION_REFUSED Connection not
allowed.
0x800CCCDA IMAP_UNRECOGNIZED_RESP Unknown response.
0x800CCCDB IMAP_CHANGEDUID User ID has changed.
0x800CCCDC IMAP_UIDORDER User ID command failed.
0x800CCCDD IMAP_UNSOLICITED_BYE Unexpected disconnect.
0x800CCCDE IMAP_IMPROPER_SVRSTATE Invalid server
state.
0x800CCCDF IMAP_AUTH_NOT_POSSIBLE Unable to authorize
client.
0x800CCCE0 IMAP_OUT_OF_AUTH_METHODS No more authorization
types. RAS Error Codes
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