Go to Start / Find / Files or Folders and do a search on the
customers hard drive for the folder he/she wants to save.
Once they have been found either right click on them and select
send to 3 1/2 floppy A. (If the file is small enough.) or right
click on it and drag it to the desktop. Once the file os over
the desktop release the mouse button and select copy here. This
way if the customer makes a mistake the original file is still
where it should be.
Remember if you are going to format the PC's Hard Drive then
the files will have to be copied to some sort of backup device
like a floppy disk of a Jaz drive.
The file names are: