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OL98: AOL E-mail Service Is Not Available for Microsoft Outlook

The information in this article applies to:

  • Microsoft Outlook 98


You are unable to use Microsoft Outlook as your e-mail client with America OnLine services (AOL).

More Information

AOL does not provide an e-mail transport service that can be used with Outlook. AOL uses a proprietary e-mail system that requires the use of their own e-mail client software.

In the book "Running Microsoft Outlook 98" by Alan Neibauer, pages 110, 140, and 265 there are references that imply that you can get e-mail from AOL through Outlook. This is incorrect.

For more information about using AOL e-mail and other AOL services, contact AOL on their Web site at:


America OnLine is a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability. Thats what Microsoft said


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